Schmoll Service
We're here for you, to keep your production running!
ServicePortal
We've updated our service for you!
Our customer service email addresses have changed. New addresses are now integrated with our service portal, allowing us to track and respond to your requests more efficiently.
Different address — same great service!
Please find the updated contact details below.
Alwaysby your side
Remote support, scheduling an appointment or ordering spare parts - we're here for you!
IMPEXService and Spare Parts
ASSxLHMTService and Spare Parts
SchmollService Packages
Our service packages for Schmoll optical machines (Laser and MDI)
Package | Bronze | Silver | Silver Plus | Gold |
|---|---|---|---|---|
Machine | ||||
| Preventive Maintenance (Labour, Expenses, Travel Cost) | yes | yes | yes | yes |
| Preventive Maintenance (Parts) | no | no | no | yes |
| Machine Damages (Parts) | no | no | no | yes |
| Remote Support via Teamviewer | yes | yes | yes | yes |
Heads | ||||
| LEDs & Drivers | no | no | yes | yes |
| Head Damages (excl. LEDs, Optics, Electronics) | no | yes | yes | yes |
| Head Replacement (Advanced Optical Replacement) | no | yes | yes | yes |